Reputation Management helps customers to get postive reviews
Common reasons that customers do not leave reviews when they have a positive experience is because they don’t think about it, they forgot, or it’s too much work. Our system solves this issue by asking, reminding, and guiding customer to the review section of your site. This way we are able to deliver more 5-star reviews and catching negative feedback before they become a negative review.
Getting people to leave reviews is one problem we are able to manage, another is to share those reviews on social media. You can automatically share your best reviews online with your followers to share what other customers experienced with your business.
It’s inevitable as a business to have some customers that are not pleased with your product or service. We work with you to address these negative customers to recover these unhappy customers and give your business a more customer centered service.
We provide personal reputation management services as well. Most searchers only look at the first few results to make their first impression. Our service can be used to promote beneficial and good search results and steer search results away from negative, irrelevant, and false search results. This service is helpful for anyone with a social media presence or may have negative search results on the web.
Please click the button below to schedule a complimentary call with BSMS CEO Ella Tang.
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